Embracing Balance, Fostering Resilience: Alkira’s Wellbeing Way

Welcome to Alkira Secondary College’s Wellbeing page!

At Alkira, we prioritise the holistic development and happiness of our students. Our dedicated Wellbeing Team is here to support and guide students on their journey towards personal growth, mental health, and overall wellbeing.

We proactively work to empower young people to achieve success and a sense of belonging as well as fostering resilience and independence.

The Wellbeing Team is committed to building a secure learning environment where all students feel culturally, emotionally, and physically safe whilst reflecting the school values of Respect, Integrity, Care and Excellence.

Our Wellbeing Team consists of passionate professionals who are committed to creating a safe, nurturing, and inclusive environment for all students. We understand that each student is unique, and we strive to provide personalised support to address their individual needs. The team is housed in a purpose-built space that offers a safe, private, and inviting environment for students to seek help and access support services.

Our Wellbeing program is aligned with the Department of Education’s approach to improving student outcomes by using a ‘student centred’ approach and improving accessibility, by bringing services within the gates of the school.

Our team Support is accessible by self- referral, parent’s communication, or teacher intervention. Appointments do not need to be made, students can approach the wellbeing reception and triage staff member at any time.

Our skilled counsellors provide confidential and compassionate counselling services to students who may be dealing with personal, emotional, or academic challenges. They offer a safe space for students to express themselves, learn coping strategies, and work through difficult emotions.

Our behaviour specialists also run targeted and tailored in-house programs such as healthy relationships, re-engagement programs and social skills.

We also have a youth wellbeing leader program with students from all year levels, appointed by application and interview that work with our team to encourage mental health literacy and promote our programs school wide as well as running lunchtime activities in our new centre.


The Wellbeing Team support is free and confidential which means anything you talk to us about will not be discussed without your permission. However, there are times when ensuring student safety and/or wellbeing requires us to speak with a carer/guardian and/or other professionals. Wherever possible, this is done with the student’s knowledge.

We work hard to support our students and recognise that families are one of the key supports for many young people. We always seek the permission of students and encourage them to discuss their concerns with their families. Where possible and with student consent, we work with families. However, there may be times where informing the family may put the student at risk, so wellbeing staff use professional judgement when deciding to inform families of the students accessing our service.

Our team collaborates closely with external mental health professionals, ensuring that students receive the best possible care when needed. We provide referrals to qualified therapists, psychologists, and other specialists in the area.

Wellbeing Activities:

We regularly organise fun and engaging challenges and activities that promote positive habits, physical wellness, and mental relaxation. These activities create a sense of community and encourage students to take breaks from their academic routines.

The Alkira Secondary College Wellbeing team is dedicated to creating an environment where students can thrive academically, emotionally and socially. We believe that by nurturing their wellbeing, students will be better equipped to face challenges and create fulfilling lives. If you have any questions, concerns, or would like to learn more about our team and services, please don’t hesitate to reach out. Your wellbeing is our priority!

“Embracing Balance, Fostering Resilience: Alkira’s Wellbeing Way” 


Roles & Responsibilities in Wellbeing

The Wellbeing team use a preventative, holistic and strengths-based approach to supporting the development of our students. The team is made up of a multidisciplinary team, and are experience in a range of areas, and are passionate about helping students navigate their way through the various social and emotional challenges they may face. Below is a summary of what the team offers, and can support with


Tanya Ryder-Phillips

Tanya Ryder-Phillips

Assisstant Principal for Wellbeing and Inclusion

• Transition

Tyson Biffin

Tyson Biffin

Leading Teacher - Student Wellbeing for Learning



Mental Health Practitioner

• Year 11 – 12
• Alphabet Soup Student group
• Safety Plans
• Support Plans
• Self-Harm Prevention
• Operation New Start
• Foundation House
• 1:1 Counselling
• 360 Bus
• Cultural Diversity



Youth Worker

  • 1:1 counselling for all year levels
  • Consent & healthy relationship program
  • Lunchtime activities
  • De-escalation
  • Ongoing goal setting
  • Mental health literacy
  • Assistance understanding anxiety
  • Referrals to external agencies and community support networks
  • Support and advice for parents and families
  • Formulating Safety plans
  • Year 7 transition sessions
  • New student support
  • External referrals
  • Social media accounts for help-seeking
  • Transition programs
  • Involvement in Student Support Group meetings as required


Youth Worker

  • 1:1 counselling for all year levels
  • Consent & healthy relationship program
  • Wellbeing Lunchtime activities
  • De-escalation
  • Ongoing goal setting
  • Mental health literacy
  • Assistance understanding anxiety
  • EmpowHER Girl’s Program (year7, 8 & 9)
  • Learning mentor
  • Networking with Casey Youth Services
  • Referrals to external agencies and community support networks
  • Support and advice for parents and families
  • Formulating Safety plans
  • Year 7 transition sessions
  • New student support
  • External referrals
  • Social media accounts for help-seeking
  • Transition programs
  • Involvement in Student Support Group meetings as required 


Positive Behaviour Support Leader

  • Positive behaviour support plan
  • 1:1 counselling
  • De-escalation
  • Indirective assessment
  • Descriptive Assessment
  • Support plans
  • Foundation to growth program
  • Le Mana program (Pasifika group)
  • Transition
  • Intervention programs
  • Classroom observations
  • Risk Assessments
  • Safety plans




Evolve and Reach Out Education Support

• Student selection for engagement programs
• Assist in creating ILPs for students in the program
• Student wellbeing checks
• Referrals
• School incursions and excursions for students in Evolve and Reach Out
• Planning of curriculum engagement programs
• Classroom observations



Wellbeing Administrator

  • Wellbeing receptionist
  • Compass post management
  • Student Triage
  • Wellbeing student files
  • Wellbeing diary management
  • Room Bookings
  • Student Support Services
  • Transition
  • MOU-tertiary Student Placement and other external engagement programs




PCL Office Wellbeing Triage

• De-escalation
• Attendance
• Welfare / food
• Welfare / Uniform
• State School Relief


  • Students can self-refer to the Wellbeing Team by visiting the Wellbeing Centre
  • Principals, teachers and support staff can arrange for a referral to the Wellbeing Team if they have concerns about a student’s wellbeing.
  • Parents can also request an appointment for their child with the Wellbeing Team by contacting the team via phone or email.
  • In some instances, a student may be referred to an external support service. We also respect the fact that some students and parents may prefer to seek professional support independent from the school setting. In such cases, the Wellbeing Team values working collaboratively with external services. In all cases, we encourage parents to communicate with the school if there is a significant issue affecting their child’s health or wellbeing.

Wellbeing Partnerships

The college embeds a team around the learner approach to best support our students, and to achieve this, the Wellbeing Team works in partnership with a number of youth specific community clinicians:

  • Foundation House Clinicians
  • CMY clinicians
  • Student Support Service Officers (SSSO): Student support services comprise a broad range of professionals including psychologists, speech pathologists and social workers. They work as part of an integrated health and wellbeing team within networks of schools, focusing on providing group-based and individual support, workforce capacity building and the provision of specialised services.

Should you require support from these clinicians, you are more than welcome to contact a member of the Wellbeing Team to help organise this support.



Emergency ServicesAmbulance, police, fire000
Child ProtectionSouthern region intake (Mon – Fri: 9am – 5pm)

After hours intake

1300 655 795

131 278

Psychiatric Triage ServiceAll ages mental health consultation and support1300 369 012
1800 RESPECTFamily violence information and support1800 737 732
Suicide Call Back ServicePhone and online counselling for those affected by suicide1300 659 467
LifelineCrisis counselling and support specialising in suicide prevention13 11 14
Beyond BlueInformation and support for mental health challenges1300 224 636
Kids HelplineCounselling and support for young people aged 5 – 251800 551 800
Direct LineDrug and alcohol information1800 888 236
Gambler’s Help LineCounselling and support for gamblers and their family1800 858 858
Grief LineCounselling and support for bereavement (24/7 as of Sept 2020)1300 845 745
Safe StepsFamily violence response service1800 015 188
Sexual Assault Crisis LineCrisis response, support for sexual assault – also staffed by SECASA1800 806 292



Cranbourne Information & Support ServicesProvides wide range of community information and supports5996 3333
Cranbourne Health Service5990 6789
City of Casey Youth Counselling & Support ServiceSupport for 10 – 25 year old’s, and their families or carers

Adolescents can text the mobile number for intake

9792 7279

0417 347 909

CMY – Centre for Multicultural YouthPrograms and supports for refugee and migrant young people8594 1561
Australian Centre for Grief and BereavementSupport and counselling for those bereaved through any cause9265 2100
Better Place AustraliaFamily law information, counselling and mediation8781 9111
Djirra Aboriginal Family Violence Legal ServiceSupport to Aboriginal people experiencing family violence

Mon – Fri: 9am – 5pm

1800 105 303
Family Life / ShineFamily support services working with vulnerable communities

Programs / support available in multiple languages

8599 5344
Foundation HouseServices to people who have experienced

torture or trauma in their country of origin

8788 3333
HeadspaceYouth (12 – 25 year old) physical, sexual, mental health supports1800 367 968
Relationships AustraliaRelationship support for individuals and families to achieve respect1300 364 277
Salvation ArmySupport including crisis, material aid, information and referral9794 9533
SMRC – Southern Migrant & Refugee CentreProvides essential services to refugees and migrants9767 1900
South East Community LinksPractical support services to manage difficulties and build skills9791 8344
Springvale Monash Legal ServiceFree and confidential legal services across the south-east9545 7400
Uniting (ChildFIRST)Support services and programs for all marginalised populations9704 8377
WAYSSHousing support and crisis accommodation9703 0044
WindermereFamily support: counselling, housing, parenting programs1300 946 337
Butterfly National HelplineSupport around disordered eating or body image issues

Mon – Sun: 8am – 12am

1800 334 673
Carer GatewaySupport for non-parental primary carers

Mon – Fri: 8am – 5pm

1800 422 737
DrugInfoAlcohol & Drug Foundation provides information on substances

Mon – Fri: 9am – 5pm

1300 858 584
eHeadspacePhone, email, webchat counselling for adolescents

Mon – Sun: 9am – 1am

1800 650 890
Family Relationship Advice LineSupport for families, including through separation

Mon – Fri: 8am – 8pm & Sat: 10am – 4pm

1800 050 321
Mind Australia Carer HelplineSupport for family, friends and carers of people with mental illness

Mon – Fri: 9am – 5pm

1300 554 660
Parent LineSupport for parents and carers of children and adolescents

Mon – Sun: 8am – 12am

13 22 89


QLifeSupport for LGBTQ+ sexuality, gender, identity and relationships

Mon – Sun: 3pm – 12am

1800 184 527
SANE AustraliaSupport for adults with trauma or complex mental health issues

Mon – Fri: 10am – 10pm

1800 187 263


WIREWomen’s support for issues: financial, housing, relationship, legal

Mon – Fri: 9am – 5pm

1300 134 130



For students in our college community their wellbeing is our priority, therefore the Wellbeing team has collated a list of quick links to youth resources and support pages, please see the following:


Today’s families face a multitude of modern-day challenge in raising happy, well and resilient young people. Therefore, the Wellbeing Team have collated the following resources


The College takes seriously its commitment to child safety. For further information see the Child Safety Code of Conduct Policy